Returns & Refund Policy

The 60-Day Money-Back Guarantee

NeuroSalt offers a 100% money-back guarantee for 60 days from the date of your original purchase. This guarantee applies to all purchases made through authorized channels, including our affiliate link.

The guarantee covers:

• Any reason for dissatisfaction — you do not need to provide a reason
• Both opened and unopened bottles — you do not need to return unused product
• The full purchase price of your order

Note: The guarantee does not cover return shipping costs.

How to Request a Refund

To request a refund, follow these steps:

• 1
  Locate your order confirmation. You received an order confirmation email from BuyGoods (the payment processor) at the time of purchase. Keep this handy — it contains your order number.
• 2
  Contact the manufacturer's support team. Send an email to the support address listed on your order confirmation or product packaging. Clearly state your order number and request a refund under the 60-day guarantee.
• 3
  Alternatively, contact BuyGoods directly. As the payment processor, BuyGoods can also process refund requests. Visit buygoods.com or call their customer service line to initiate a refund using your order number.
• 4
  Return the bottles if instructed. The manufacturer may request that you return the bottles (full or empty) to their fulfillment address. Follow the return instructions provided by the support team.
• 5
  Allow processing time. Refunds are typically processed within 5–10 business days after the manufacturer confirms your return request. Timeframes may vary depending on your bank.

Important Notes

• Refund requests must be submitted within 60 days of the original purchase date, not the delivery date.
• Products purchased through unauthorized third-party platforms (Amazon, eBay, etc.) are not covered by this guarantee.
• This guarantee is provided by the manufacturer, not by this affiliate website.
• We are not able to initiate, process, or track refund requests on your behalf. All requests must go directly to the manufacturer or BuyGoods.

Purchases Not Made Through This Site

If you purchased NeuroSalt through an unauthorized third-party seller, your order is not covered by the manufacturer's 60-day guarantee. We strongly recommend purchasing only through authorized affiliate links or directly from the manufacturer to ensure guarantee eligibility.

Questions

If you have questions about the return process that we can help clarify, please visit our Contact page. For refund processing, please contact the manufacturer or BuyGoods directly.